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ENESPT

OneChat + SmartHome

Turn property search into an intelligent conversation.

Help each person discover and compare projects and units based on budget and preferences.

Talk to a specialistView all integrations

Available capabilities depend on each company’s configuration, data, and permissions.

Real estate advisor showing a model apartment to a couple.
SmartHomeOneChat

Capabilities

What you can solve with SmartHome

OneChat brings this information and these actions into the conversation to provide clearer answers and support the next step.

Property search

  • Check real-estate projectsCheck authorized projects, inventory, and price ranges.
  • Search propertiesSearch units by attributes and availability exposed by the source.
  • Compare propertiesCompare options within the available fields and limits.
  • Check pricesCheck current prices according to the information exposed by the integration.
  • Check inventoryCheck availability or stock in an authorized business source.

SmartHome

Real customer questions that move business forward

From a preference to a comparable shortlist.

Customer question
I’m looking for a three-bedroom apartment within this budget.
OneChat answer
OneChat searches available units and compares price, area, floor, and delivery date.
Next action
It presents an ordered shortlist of the best options so the customer can continue the conversation.
Result
Preferences applied · Units compared · Options ready to review

SmartHome provides the available information used to compare and organize the options.

Compare before choosing.

Customer question
Which of these options has the best area and delivery date?
OneChat answer
OneChat compares the available fields for the selected units.
Next action
It presents the differences clearly and continues with a person when the customer decides.
Result
Criteria compared · Differences visible · Informed decision

How the connection works

01

The customer asks

The conversation starts with a specific customer need.

02

OneChat finds what is needed

OneChat uses SmartHome to retrieve the information or prepare the next available step.

03

The business stays in control

The response follows the configuration and permissions the business has defined.

04

The conversation moves forward

OneChat answers clearly and supports the most useful continuation for the customer.

SmartHome

Control for every business

Available capabilities depend on each company’s configuration, data, and permissions.

  • Each business chooses which information and functions will be available.
  • Account access remains protected throughout the customer experience.
  • Steps that change information follow the rules and confirmations defined by the business.

What you need to get started

  1. 01

    An active SmartHome account.

  2. 02

    Authorized access to the data and functions the business chooses to enable.

  3. 03

    An initial conversation to agree on what the business needs to solve and how customer service should continue.

FAQ

Frequently asked questions

Does OneChat replace SmartHome?

No. OneChat uses enabled SmartHome capabilities to answer or continue a process from the conversation.

Does every business receive the same capabilities?

No. Available capabilities depend on each company’s configuration, data, and permissions.

How do we get started?

The OneChat team learns what the business needs and confirms which information and functions will be available before activating the connection.

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Let’s discuss your use case

Connect SmartHome with your customer conversations.

Tell us what your customers ask and what should happen next. Our team will help you define the connection.

Talk to a specialistTalk to a specialist