OneChat + SmartHome

Discover properties through conversation.

Help each person discover and compare projects and units based on budget and preferences.

Available capabilities depend on each company’s configuration, data, and permissions.

Real estate advisor showing a model apartment to a couple.
SmartHomeOneChat

Capabilities

What OneChat can do with SmartHome

OneChat brings this information and these actions into the conversation to provide clearer answers and support the next step.

Property search

  • Check real-estate projectsCheck authorized projects, inventory, and price ranges.
  • Search propertiesSearch units by attributes and availability exposed by the source.
  • Compare propertiesCompare options within the available fields and limits.
  • Check pricesCheck current prices using information available through the integration.
  • Check inventoryCheck stock or availability in an authorized business system.

SmartHome

Real customer questions that move business forward

From a property search to a sales opportunity with context.

WhatsApp conversationOneChat AI Agent
  1. Customer:

    I’m looking for a three-bedroom apartment within this budget. Can a representative help me?

  2. OneChat AI Agent:

    I found options that match your preferences. I’ll organize them by price, area, availability, and expected delivery date so you can compare them.

    Message read
  3. Customer:

    I’m interested in the first two. Yes, I’d like to speak with a representative.

  4. OneChat AI Agent:

    Perfect. I’ll confirm your details and share the options you selected with the representative so they can continue with the full context.

    Message read

OneChat actions

  • Schedules follow-up after confirmation.

Business outcome

Preferences applied · Options compared · Representative assigned · Context preserved

How the connection works

01

The customer asks

The conversation starts with a specific customer need.

02

OneChat finds what is needed

OneChat uses SmartHome to retrieve information or prepare the next supported action.

03

The business stays in control

The response follows the configuration and permissions the business has defined.

04

The conversation moves forward

OneChat answers clearly and supports the most useful continuation for the customer.

SmartHome

Control for every business

Available capabilities depend on each company’s configuration, data, and permissions.

  • Each business chooses which information and functions will be available.
  • Account access remains protected throughout the customer experience.
  • Actions that modify business data follow the company’s rules and confirmation requirements.

What you need to get started

  1. 01

    An active SmartHome account.

  2. 02

    Authorized access to the data and functions the business chooses to enable.

  3. 03

    An initial discovery session to define the business need and the desired customer workflow.

FAQ

Frequently asked questions

Does OneChat replace SmartHome?

No. OneChat uses the enabled SmartHome capabilities to answer questions or continue a workflow from the conversation.

Does every business receive the same capabilities?

No. Available capabilities depend on each company’s configuration, data, and permissions.

How do we get started?

The OneChat team learns what the business needs and confirms which information and functions will be available before activating the connection.

Let’s discuss your use case

Connect SmartHome with your customer conversations.

Tell us what your customers ask and what should happen next. Our team will help you define the connection.