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ENESPT

OneChat + Siigo Nube

Bring Siigo Nube products, invoices, and quotations into every conversation.

Help customers check products, invoices, recent purchases, and quotations using information available in Siigo Nube.

Talk to a specialistView all integrations

Available capabilities depend on each company’s configuration, data, and permissions.

Small business professional reviewing invoices and products on her computer.
Siigo NubeOneChat

Capabilities

What you can solve with Siigo Nube

OneChat brings this information and these actions into the conversation to provide clearer answers and support the next step.

Products and purchases

  • Search productsFind products by name, code, SKU, or other supported identifiers.
  • Check pricesCheck current prices according to the information exposed by the integration.
  • Check inventoryCheck availability or stock in an authorized business source.
  • Check purchase historyCheck recent or frequent products within the authorized scope.
  • Identify customersValidate or identify a customer using data allowed by the integration.

Billing and quotations

  • Check invoicesCheck authorized invoices and their available information.
  • Provide invoice copyProvide an invoice copy through the available secure mechanism.
  • Check quotationsCheck quotations, products, and available links without modifying them.

Siigo Nube

Real customer questions that move business forward

From a previous invoice to a new purchase decision.

Customer question
I’d like to buy the same items from my last invoice. Can you help?
OneChat answer
OneChat validates the customer, checks the invoice, and shows the products it found.
Next action
It provides the temporary invoice link and presents current price and availability so the customer can continue the purchase.
Result
Customer validated · Invoice found · Products ready to compare

Siigo Nube provides the invoice and available commercial information to guide the next step.

A quotation available when the customer needs it.

Customer question
Can you show me the quotation I received?
OneChat answer
OneChat validates the customer and checks available quotations.
Next action
It presents the products and shares the available link.
Result
Quotation found · Products visible · Link shared

How the connection works

01

The customer asks

The conversation starts with a specific customer need.

02

OneChat finds what is needed

OneChat uses Siigo Nube to retrieve the information or prepare the next available step.

03

The business stays in control

The response follows the configuration and permissions the business has defined.

04

The conversation moves forward

OneChat answers clearly and supports the most useful continuation for the customer.

Siigo Nube

Control for every business

Available capabilities depend on each company’s configuration, data, and permissions.

  • Each business chooses which information and functions will be available.
  • Account access remains protected throughout the customer experience.
  • Steps that change information follow the rules and confirmations defined by the business.

What you need to get started

  1. 01

    An active Siigo Nube account.

  2. 02

    Authorized access to the data and functions the business chooses to enable.

  3. 03

    An initial conversation to agree on what the business needs to solve and how customer service should continue.

FAQ

Frequently asked questions

Does OneChat replace Siigo Nube?

No. OneChat uses enabled Siigo Nube capabilities to answer or continue a process from the conversation.

Does every business receive the same capabilities?

No. Available capabilities depend on each company’s configuration, data, and permissions.

How do we get started?

The OneChat team learns what the business needs and confirms which information and functions will be available before activating the connection.

Pony ProPony ProHandle sales requests with products, pricing, and inventory and, when enabled, continue with confirmed order creation.Sinergia ERPSinergia ERPApply customer commercial context to check products, free stock, personalized pricing, promotions, and recent orders.WooCommerceWooCommerceHelp every customer find products, variants, prices, inventory, and orders from the channels they already use.

Let’s discuss your use case

Connect Siigo Nube with your customer conversations.

Tell us what your customers ask and what should happen next. Our team will help you define the connection.

Talk to a specialistTalk to a specialist